IT & Security Services for Growing Businesses
MALT Solutions provides structured, proactive IT and security management for professional offices with 5–25 users.
Our service model is designed to reduce risk, improve stability, and give business owners confidence that their technology is being actively managed — not simply repaired when something breaks.
Our Service Packages
We offer three clearly defined service levels based on the level of oversight, planning, and optimization your organization requires.
Each package builds on the previous — ensuring your technology environment can grow with your business.
Foundation: Essential IT Stability & Security
Designed for small offices that need dependable support and structured security without full strategic IT leadership.
Foundation replaces reactive break/fix support with proactive management and monitoring.
Remote helpdesk support
Patch management oversight
Backup monitoring & alerting
Microsoft 365 or Google Workspace support
Endpoint protection management
Multi-factor authentication enforcement
Device encryption standards
Vendor coordination (ISP, VoIP, software providers)
Core system documentation
Professional: Fractional IT & Security Management
For growing firms that want a long-term IT partner — not just a support desk.
Professional provides structured oversight, risk management, and strategic guidance aligned to your business goals.
Everything in Foundation, plus:
Quarterly technology reviews
IT roadmap planning
User onboarding & offboarding management
Administrative access control oversight
Security hardening initiatives
Policy development and documentation
Compliance support (as applicable)
Light onsite support (local clients)
Vendor management and contract review
This level is ideal for firms that rely heavily on technology and want consistent leadership, not reactive troubleshooting.
Advanced: IT, Security & Automation Optimization
For forward-thinking organizations ready to modernize workflows, strengthen security posture, and improve operational efficiency.
Advanced builds on Professional and introduces structured automation and AI integration — implemented responsibly and securely.
Everything in Professional, plus:
AI workflow integrations
Business process automation
Secure AI usage policy development
Advanced email and threat protection configuration
Cloud modernization projects
Productivity optimization within Microsoft 365 or Google Workspace
Reporting automation
Automation roadmap planning
Technology becomes more than infrastructure — it becomes a competitive advantage.